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Freedom Mortgage is committed to fostering homeownership across the United States. We service mortgages for more than 1.4 million customers and have been family owned and operated since 1990.
Freedom Mortgage offers you the option to make a one-time payment or set up recurring payments through our mobile app. Simply download the app and login to your account or create a new account if you haven’t already set up your online access. Then, select One Time Payment from Account Details.
On your first visit, you can set up your banking information. For subsequent payments, you can simply select that account for payment. Payments will be credited as of the date received although payments made on a Saturday, Sunday, holiday, or after business hours may not post to your account until the next business day.
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If you have trouble logging on, please contact our Customer Care representatives at 855-690-5900. We are available to assist you Monday through Friday 8 a.m. to 10 p.m., and Saturday from 9 a.m. to 6 p.m., Eastern Time.
Great Customer Service Thank you Freedom for being so helpful and understanding. I thought I had sent a payment but I didn’t. Freedom mortgage called me to remind me. They ask if everything was okay and were we having any financial issues. I was confused and was like no. They ask me about that months payment. I was apologizing, I’m so sorry I thought I sent it. I did an electronic payment. I really appreciated not being mistreated and talked to in a demeaning manor. It was refreshing for a company to be kind and understand life happens. Thank you. Developer Response , Thank you for your review.
App OK, Company Not Freedom Mortgage bought my loan and I’m very disappointed. The app works to check your balance, payments made, etc. But for the 1st time in 17 years of owning my home, Freedom Mortgage claims the carrier for my master hazard insurance policy doesn’t respond to requests for a copy of the renewal. This has happened every time this policy renews now (3 years in a row), and Freedom threatens to buy a master policy at my expense if I don’t provide a copy myself. But they send the notice via regular mail, not certified or registered mail, and only 9 days prior to the renewal. What if that mailing gets lost? Another issue is how aggressively Freedom emails, calls and texts with marketing messages as well as how much they sell your data to other vendors. Payments are also held for multiple business days — the last time, four days, before being applied (meaning interest continues to accrue). Wish they never bought my mortgage.
Dating Apps & Sites With Totally Free Messaging (may 2023)
Predatory practices disguised as application functionality This is the worst loan servicing tool I have ever dealt with. It took forever to be able to get my online account set up after it was transferred. I was only able to sign up using safari on mobile instead of chrome. This made me late setting up my initial payment when I have had available funds the entire time. I posted two payments back to back at the beginning of November so I could set up recurring payments (which I did) and now my payment was not processed in December so I had to post another one time payment and am not able to set up recurring payments until this has processed. You know what you’re doing to people, setting them up for failure and to be late making payments. Either your software development team is garbage or this is predatory behavior. Either way you need to get it together. Developer Response , Thanks for taking the time to give us feedback on the Mobile App. We're sorry to hear that you are having issues – would you please be willing to write to us at FMCMobileApp@FreedomMortgage.com and provide more detail into actually what you were experiencing? Please include your user id as well. We'd love to investigate what's going on and further assist. Thank you
The developer, Freedom Mortgage, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
If you have trouble logging on, please contact our Customer Care representatives at 855-690-5900. We are available to assist you Monday through Friday 8 a.m. to 10 p.m., and Saturday from 9 a.m. to 6 p.m., Eastern Time.
Great Customer Service Thank you Freedom for being so helpful and understanding. I thought I had sent a payment but I didn’t. Freedom mortgage called me to remind me. They ask if everything was okay and were we having any financial issues. I was confused and was like no. They ask me about that months payment. I was apologizing, I’m so sorry I thought I sent it. I did an electronic payment. I really appreciated not being mistreated and talked to in a demeaning manor. It was refreshing for a company to be kind and understand life happens. Thank you. Developer Response , Thank you for your review.
App OK, Company Not Freedom Mortgage bought my loan and I’m very disappointed. The app works to check your balance, payments made, etc. But for the 1st time in 17 years of owning my home, Freedom Mortgage claims the carrier for my master hazard insurance policy doesn’t respond to requests for a copy of the renewal. This has happened every time this policy renews now (3 years in a row), and Freedom threatens to buy a master policy at my expense if I don’t provide a copy myself. But they send the notice via regular mail, not certified or registered mail, and only 9 days prior to the renewal. What if that mailing gets lost? Another issue is how aggressively Freedom emails, calls and texts with marketing messages as well as how much they sell your data to other vendors. Payments are also held for multiple business days — the last time, four days, before being applied (meaning interest continues to accrue). Wish they never bought my mortgage.
Dating Apps & Sites With Totally Free Messaging (may 2023)
Predatory practices disguised as application functionality This is the worst loan servicing tool I have ever dealt with. It took forever to be able to get my online account set up after it was transferred. I was only able to sign up using safari on mobile instead of chrome. This made me late setting up my initial payment when I have had available funds the entire time. I posted two payments back to back at the beginning of November so I could set up recurring payments (which I did) and now my payment was not processed in December so I had to post another one time payment and am not able to set up recurring payments until this has processed. You know what you’re doing to people, setting them up for failure and to be late making payments. Either your software development team is garbage or this is predatory behavior. Either way you need to get it together. Developer Response , Thanks for taking the time to give us feedback on the Mobile App. We're sorry to hear that you are having issues – would you please be willing to write to us at FMCMobileApp@FreedomMortgage.com and provide more detail into actually what you were experiencing? Please include your user id as well. We'd love to investigate what's going on and further assist. Thank you
The developer, Freedom Mortgage, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
If you have trouble logging on, please contact our Customer Care representatives at 855-690-5900. We are available to assist you Monday through Friday 8 a.m. to 10 p.m., and Saturday from 9 a.m. to 6 p.m., Eastern Time.
Great Customer Service Thank you Freedom for being so helpful and understanding. I thought I had sent a payment but I didn’t. Freedom mortgage called me to remind me. They ask if everything was okay and were we having any financial issues. I was confused and was like no. They ask me about that months payment. I was apologizing, I’m so sorry I thought I sent it. I did an electronic payment. I really appreciated not being mistreated and talked to in a demeaning manor. It was refreshing for a company to be kind and understand life happens. Thank you. Developer Response , Thank you for your review.
App OK, Company Not Freedom Mortgage bought my loan and I’m very disappointed. The app works to check your balance, payments made, etc. But for the 1st time in 17 years of owning my home, Freedom Mortgage claims the carrier for my master hazard insurance policy doesn’t respond to requests for a copy of the renewal. This has happened every time this policy renews now (3 years in a row), and Freedom threatens to buy a master policy at my expense if I don’t provide a copy myself. But they send the notice via regular mail, not certified or registered mail, and only 9 days prior to the renewal. What if that mailing gets lost? Another issue is how aggressively Freedom emails, calls and texts with marketing messages as well as how much they sell your data to other vendors. Payments are also held for multiple business days — the last time, four days, before being applied (meaning interest continues to accrue). Wish they never bought my mortgage.
Dating Apps & Sites With Totally Free Messaging (may 2023)
Predatory practices disguised as application functionality This is the worst loan servicing tool I have ever dealt with. It took forever to be able to get my online account set up after it was transferred. I was only able to sign up using safari on mobile instead of chrome. This made me late setting up my initial payment when I have had available funds the entire time. I posted two payments back to back at the beginning of November so I could set up recurring payments (which I did) and now my payment was not processed in December so I had to post another one time payment and am not able to set up recurring payments until this has processed. You know what you’re doing to people, setting them up for failure and to be late making payments. Either your software development team is garbage or this is predatory behavior. Either way you need to get it together. Developer Response , Thanks for taking the time to give us feedback on the Mobile App. We're sorry to hear that you are having issues – would you please be willing to write to us at FMCMobileApp@FreedomMortgage.com and provide more detail into actually what you were experiencing? Please include your user id as well. We'd love to investigate what's going on and further assist. Thank you
The developer, Freedom Mortgage, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
